PRIVACY POLICY

1. Scope of this Policy

This Policy applies to individuals who:

• visit our website;
• contact us through the contact form available on the website;
• communicate with us via email or telephone;
• send us information related to cooperation, inquiries, or business communication.

If you interact with us on behalf of a company, any provided data may relate to your professional identity (e.g., name, position, work email, work phone number).

3. Your Legal Rights and How the Law Protects You

Your personal data is protected by the Law of Georgia on Personal Data Protection. Under this law, you have the right to:

• know what personal data we process about you;
• know for what purposes and on what legal basis the data is processed;
• know how your data was obtained and to whom it has been disclosed or may be disclosed;
• request the correction, updating, or completion of inaccurate or outdated data;
• request the blocking, deletion, or destruction of your data if its collection or processing violates the law, or if the data is no longer required for the original purpose;
• request the termination of data processing for direct marketing purposes at any time.

You also have the right to file a complaint with the Personal Data Protection Service of Georgia if you believe your rights have been violated.

4. Categories of Personal Data We Collect

Our website does not use user registration or payment processing. Therefore, we do not collect:

• login credentials;
• financial or payment data;
• account management information.

We may collect the following categories of data:

A) Information You Provide Voluntarily

If you contact us through our website, email, or by phone, we may collect:

• your name and surname;
• your phone number (work or personal);
• email address;
• the name of your organization and your position (if applicable);
• the content of your message or inquiry.

This information is collected only when voluntarily provided by you.

B) Automatically Collected Technical Data

For security and website performance reasons, we may process:

• IP address;
• browser type and version;
• device type and technical parameters (OS, screen resolution);
• the pages you visit and your time spent on the website (anonymized analytics).

This information does not identify you as an individual and is used to improve website performance.

5. Purposes of Data Processing

We process your personal data solely for legitimate purposes, including:

• responding to your inquiries or messages;
• providing detailed information about our machinery and processing lines;
• managing our business communication and cooperation (B2B);
• improving the functionality, structure, and user experience of the website;
• fulfilling obligations prescribed by Georgian law (accounting, contracts, documentation, etc.);

We do not use your personal data for automated decision-making or profiling that produces legal or significant effects.

6. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

• Your consent — when you voluntarily submit information through our forms or by email;
• Pre-contractual or contractual necessity — such as when we prepare a commercial offer or collaborate on a project;
• Legitimate interest — including site optimization, communication management, and fraud prevention;
• Legal obligation — when Georgian law requires us to store or process certain data.

7. Data Sharing and Disclosure

We do not disclose your personal data to third parties unless:

• you provide explicit consent;
• disclosure is required for website operation and technical support (hosting, email services, IT administration);
• it is required by law or governmental authorities;
• it is necessary for accounting, auditing, legal consulting, or contract management.

We do not disclose your personal data to third parties unless:

8. Data Retention

We retain your personal data only for as long as necessary to achieve the purposes described in this Policy or for the period required by relevant legislation.Examples:

• Communication and business correspondence — generally retained for 3–5 years;
• Contracts, invoices, accounting documentation — retained for the legally required period.

We retain your personal data only for as long as necessary to achieve the purposes described in this Policy or for the period required by relevant legislation.Examples:

9. Data Security

We apply appropriate technical and organizational measures to protect your data, including:

• restricted internal access;
• encrypted communication (where applicable);
• secure server infrastructure;
• backup systems and monitoring.

We apply appropriate technical and organizational measures to protect your data, including:

10. Contact Information

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

LLC Farmarea Industries

Identification Code: 405610904

Email: industries@farmarea.ge